Thought Leadership

People need Banking – not Banks!! - Are we ready for this ? Unleashing the “Power of Channels & Creating Superior Customer Experience” Let us step back and go to the late 80s and the early 90s when a Bank in that era used to make its prime mark by making itself present in flesh

Are Digital revolution & FinTech evolution jointly becoming the next David Copperfield? When David Copperfield made the giant statue of Liberty disappear in front of a large audience, he created global sensation and made the world look at him with awe. Do we now have another David Copperfield? Well, yes! He has come back with

When we start to think of the “Bank of the Future”, the following are some of the thoughts and questions that flash in front of us with specific reference to consumer banking / retail banking: What is the time line of the ‘future’ we are talking about? Before we look at the Bank of the